Issue with applicants to Apply for Care ID not receiving text link

We are aware of an error where applicants to Apply for Care ID are not receiving their text link in order to continue their application.

Restarting your mobile device may help resolve the issue.

We are trying our best to fix this error as soon as possible and ask for your patience during this time. To report an incident, please contact ssd.nationalservicedesk@nhs.net and include:

  • your application ID
  • full details of the issue
  • details about your device type and OS version

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